What We Collect and Why We Collect It
When you open an account with us, we collect the name, email address, phone number and date of birth you provide during registration. If you deposit via JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier to reconcile your balance — we do
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not store your full wallet PIN or password. We also collect device type, browser type, IP address and session activity so our platform can load correctly on your mobile and flag unusual login attempts. We use this data to operate your account, process withdrawals, respond to
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support queries and meet any obligations required by the jurisdiction where you access the service. We do not sell your personal data to third-party advertisers. We may share data with payment processors — including the rails that power JazzCash, Easypaisa and Raast transfers — strictly to
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complete a transaction you initiated. Aggregated, non-identifiable analytics may be used to improve lobby performance. Data shared with processors is governed by their own retention policies; we require them to handle it in line with applicable data protection standards. Where local law in Pakistan requires additional
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handling steps, those apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.